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    Appliance repairs

    Need a quick repair?

    There's never a convenient time for your appliance to break down, but if it does, we offer service options to fit your budget. If you're not covered by a guarantee or warranty, contact us to discuss our available service plans.

    Home Support Need A Repair?

    What is It?

    Repair & Care is a maintenance & support plan for your broken-down appliance, providing a one-off repair (where repairable) and then ongoing maintenance and support for your product, to help ensure your product continues to work correctly and to minimise the chances of mechanical and electrical breakdown. It is provided by Domestic & General Services Limited.

    Mand and woman in kitchen

    Peace of Mind

    If you have taken out a Repair & Care plan, you have a no fix no fee promise. If the expert engineer can’t fix the initial fault or if the appliance is beyond economic repair , you’ll get a full refund of any monies paid up until that point – no questions asked.

    Repair & Care One-off Repair
    UK contact centre open 365 days a year tick tick
    Initial repair by an expert engineer to get you back up and running tick tick
    If we can’t fix your initial fault, we’ll refund any monies paid up until that point tick cross
    Exclusive access to Domestic & General's Appliance Care portal to keep the product in good working order tick cross
    A remote annual health check on your appliance tick cross
    Unlimited phone support from the Appliance Care Team tick cross
    Set-up and ongoing support for your appliance tick cross
    Set-up and ongoing support for your appliance tick cross

    Call us on 0330 123 0462*

    Product Under Guarantee

    If you appliance is under manufacturer guarantee and you need a repair, call us on 0300 373 0202*

    Have an Extended Warranty?

    If you already have an extended warranty with us and need a repair, call us on 0330 123 0468*

    Call center staff

    This Maintenance & Support Plan is provided by Domestic & General Services Limited. The plan provides you with maintenance and support services to help keep your home appliance properly maintained, supported and in good working order.

    *Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. 03 numbers are included in landline and mobile plans with inclusive minutes.

    If you have an EcoDesign product and would like some basic repair information, please click ecodesign repair guide